Privacy Policy

  1. Information We Collect

    When you place a reservation, we may collect:
    - Name
    - Email address
    - Billing information (processed securely by Stripe)
    - Optional information (e.g. ZIP code, water heater type)

  2. How We Use Information

    We use your information to:
    - Process your reservation and refunds
    - Communicate product updates and launch timing
    - Confirm compatibility before shipping
    - Improve ThermoSave LLC’s product and services

  3. Email Communications

    If you opt in during checkout, we may send you product updates and launch emails. You may unsubscribe at any time via the link in our emails.

  4. Payment Processing

    Payments are processed securely by Stripe. ThermoSave LLC does not store full credit card details.

  5. Data Sharing

    We do not sell or rent your personal data. We only share data with trusted service providers required to operate the service (e.g. payment processors).

  6. Data Security

    We use reasonable administrative and technical safeguards to protect your information.

  7. Your Rights

    You may:
    - Request access to or deletion of your data
    - Request a refund of your reservation

    Contact us with privacy questions at hello@thermosave.com

  8. Changes

    This Privacy Policy may be updated as the product evolves. Material changes will be communicated via email or on our website.